MBCA, Mukuru in a money transfer partnership

Published: 10 June 2013

MBCA Bank and Mukuru.com have partnered in providing instant money transfer service to MBCA and non-MBCA customers.

MBCA Bank said it is pleased to be in partnership with Mukuru.com in the provision of money transfer services to MBCA and non-MBCA clients.

The offering is a result of MBCA bank's responsiveness to customer needs and the desire to serve the unbanked market. To collect cash remitted through Mukuru.com, one does not require an MBCA account.

MBCA Bank also realised that money was being sent from South Africa via high risk channels, thus MBCA bank partnered with Mukuru.com to provide this efficient and effective money transfer service.

The MBCA-Mukuru offering provides a cheap and secure avenue for cash remittance.

As soon as the sender has deposited the cash, the recipient of the funds will receive an SMS with instructions on how to collect their cash at any of the MBCA branches across the country. Branches are located in Harare, Bulawayo, Mutare and Zvishavane.

MBCA Bank is on a growth path and is determined to continuously provide products and services that meet diverse customer needs and our desire is to exceed customer expectations.

Zimbabweans based in South Africa are fast adopting a service that allows them to transfer money home with their mobile phones.

Mukuru.com, a service launched from the UK by former Zimbabweans, allows registered users to send money across the border by going online or using their cellphones. The service is now expanding across southern Africa.

For people who are used to queuing at a bank to transfer cash to Zimbabwe, or paying a hefty fee for a bus driver to safeguard it on a bus home, the service is proving welcome.

Mukuru.com says they designed a service that suits the Zimbabwean in South Africa. Any Zimbabwean can register for the service and remit funds instantly back to their loved ones, to be collected at more than 100 points across Zimbabwe.

Mukuru.com is showing steady growth and has a close relationship with their customers.

The company is rolling out services across southern Africa to bring hassle-free remittance to other diaspora groups across the region.

This philosophy shows the company’s efforts to serve its customers in Shona, and to give discounts on transfer fees the more the service is used.

"We want to build as much benefit to our customer as possible - there are a range of additional benefits coming this year too," Mukuru.com says in a statement.

This service is a relief to many Zimbabweans living in South Africa, who were finding it difficult to send money back home in a cost effective way.
- biztechafrica.com